Special Edition Webinar: Great Leaders are Effective Multipliers Part 1
How you lead and manage your team is critical to their performance. A great leader will enhance the team’s efficiency and their results. This exclusive three-part series is designed to empower your leaders, so their teams perform at the highest level.
Description
Outcomes - after completing the series of webinars your managers will:
- Improve staff retention
- Be the leaders that people want to follow
- Increase productivity and profitability
- Have a more cohesive team
- Develop their colleagues self esteem and self worth
- Create an environment of wellbeing
Session 1 - Wednesday, 7 September 2022 (10am - 11am)
How Extrinsic Actions Influence the Intrinsic Motivation Of Your Colleagues
- What makes an effective leader?
- · The attributes of a good leader
- · The attributes of a bad leader
- How your communication skills can impact on motivation
- Some Major Theories of Motivation & the implications for employee recognition & engagement
- · Defining motivation
- The difference between extrinsic and intrinsic motivation
- The four categories of problems
- What do multipliers do differently to diminishers?
- How to become a multiplier
Session 2 - Wednesday, 21 September 2022 (10am - 11am)
Giving Constructive Feedback on the Run
- Working from the Consciously Competent mode
- The initial approach... Accusation or Exploration?
- Remaining professional
- Why we should not compare people to people
- The importance of using metricated communication
- The importance of introducing SMART in our communication
- When and how frequently should we follow up?
- The importance of managing performance to avoid performance management
Session 3 - Wednesday, 5 October 2022 (10am - 11am)
How To Deal With Those Difficult People
To assist delegates to deal with the increasing number of frustrated/irate clients and colleagues we are interacting with in business today
- Why a person can react differently in similar situations?
- Domestication and conditioning.
- Respect & Professionalism.
- What conflict really is.
- What are you REALLY dealing with in this situation?
- Conflict resolution – diffusing the situation.
- How close to the animal kingdom are humans when it comes to behaviour?
Presenters
Viv Henderson & Leo Wenborn
CPD Hours and Recordings
1 CPD hour